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Business Continuity

SecureBusiness continuity refers to processes and measures that firms or organizations take in order to guarantee that important business operations will be accessible to administrators, clients, suppliers and other units that should have constant access to those operations. These activities may include help desk, project management, system back ups and change control. It doesn’t only pertain to the course of actions taken during a crisis; it also pertains to maintenance of service, recoverability and consistency.

The basis of business continuity is the guidelines and policies, standards, procedures and program development required to ascertain an organization to function continuously regardless of unfavorable conditions or circumstances. People get confused with the terms business continuity and disaster recovery. Disaster recovery is a subset of business continuity. The scope of the processes and systems under business continuity are much broader and focuses more on the maintenance and consistency of the operations within. Below are the components required for Business Continuity:

  1. Policies  – rules that will always be followed based on the design plan
  2. Business Continuity Methodology – include instructions documents and processes used by the firm in case of a crisis or emergencies. It is also known as business redemption plan.
  3. Program  – identifying possible threats or crisis
  4. Guidelines – proposed course of action in case of threats and disasters
  5. Procedures – standards in implementing the business continuity methodology
  6. Business Impact Analysis – used to determine the level and extent of the disaster.
  7. Document Management – ensuring documents are up to date. It is quite crucial especially for the information technology unit.
  8. Audit Management – also a part of information technology management. Resolutions according to storage consolidation can guarantee security, effectiveness and consistency.
  9. Security Management – keeping up with standards of security audits.
  10. Communication Systems – During a crisis, the team must be able to communicate effectively.
  11. Service Level Agreements – this is a written contract specifying the expectation of the firm regarding the accessibility of important business operation and the services that information technology offers to aid in business operations.